Sales Manager (7+ years)

Job Title:Sales Manager

Job Grade: XI

Required number of manpower: One / 1

Role Summary: 

The Sales Manager oversees company-wide sales operations for Software, Infrastructure, and Cyber security business units, driving revenue growth and achieving sales targets in line with strategic objectives. The role leads sales teams, Involve Sales activity, Sales Commissioning, manages the bid process in coordination with the Bid Management Committee, ensuring compliance with company policies and procedures.

Key Responsibilities:

• Strategic Leadership: Develop and implement sales policies, growth plans, and revenue strategies to achieve organizational targets.
• Business Unit Oversight: Coordinate and lead sales activities across specialized divisions, including Software, Infrastructure, and Cybersecurity.
• Customer Success & Retention: Oversee the full customer lifecycle—from acquisition and onboarding to long-term retention and loyalty initiatives.
• Bid & Proposal Management: Lead the end-to-end bid process, ensuring all proposals are competitive, compliant with national standards, and aligned with company goals.
• Performance Analytics: Collect and analyze sales data, market trends, and KPIs (volume, satisfaction, and cash flow) to provide actionable insights.
• Partner & Vendor Relations: Manage partnerships with vendors and distributors, and optimize pricing structures to balance market competitiveness with company profitability.
• Team Development: Provide mentorship and direction to sales managers; coordinate training programs and evaluate staff performance against KPIs.
• Reporting & Technology: Implement and manage CRM systems and modern reporting tools (Excel/Dashboards) to provide weekly and quarterly updates to executive management.

Academic Qualification:

• A minimum of a MA/MBA/BA in Sales, Marketing Management/Management/related field.

Experience:

• 7/9yrs of related experience with extensive knowledge and experience in managing customers in private business company.