Senior Sales and Marketing Officer

Zaid h

Zaid h

eTech Blog Post

Senior Sales and Marketing Officer

Job Summary

The senior sales and marketing officer will be responsible for managing organizational sales, generating revenue by selling products and add-ons, maintaining customer accounts, and developing and implementing sales strategies. They will also be responsible for maintaining customer loyalty, setting sales goals, coordinating the sales team, and providing ongoing training. The role involves building long-term relationships with customers, providing trustworthy feedback and after-sales support, and traveling throughout the assigned territory to call on regular and prospective customers. The officer will also be expected to provide marketing or technical advice to clients after selling the product and perform other duties assigned by the supervisor.

Basic Function:

1. Managing organizational sales by developing a business plan that covers sales, revenue and expense controls

2. Generate revenue by selling additional features/add-ons or products

3. Generate and maintain leads (prospective customers) and convert leads into sales

4. Maintain accounts across the lifecycle of a customer, from lead generation through post-sales support and beyond

5. Manage customer retention and loyalty programs and activities that are designed to reduce customer defection and increase customer lifetime value

6. Implement sales strategies, policies and procedures to grow demand.

7. Generate invoice and collect payment

8. Plan the sales potential and performance of possible sales channels

9. Prepare sales contracts ensuring adherence to law-established rules and guidelines

10. Keep records of sales, revenue, invoices etc

11. Build long-term relationships with new and existing customers

12. Provide trustworthy feedback and after-sales support

13. Arrange business meetings with prospective clients

14. Providing recommendations for future tactics, seeking to increase sales volume

15. Set sales goal and meeting planned sales goals

16. Help the supervisor to set individual sales targets with the sales team

17. Tracking sales goals and reporting results as necessary

18. Coordinating the activities and performance of the sales team

19. Providing ongoing training for salespeople

20. Developing the sales team through motivation, counseling and product knowledge education

21. Understand customers and how they relate to the products

22. Drive sustainable financial growth through boosting sales and forging strong relationships with clients

23. Committed to delivering a service that is value for money

24. Travels throughout assigned territory to call on regular and prospective customers to develop and close sales

25. Prepares and delivers daily sales statistics as directed by division head

26. Develops and maintains strong customer business relationships throughout the entire buy cycle

27. Confer with clients to provide marketing or technical advice after selling the product

28. Willingness to take personal responsibility for delivering an excellent service to meet the needs of customer

29. Perform other duties assigned to him /her by the immediate supervisor

Job Requirements

Qualification and Experience of Senior Sales Officer


  • MA/BA degree in Sales Management, Marketing Management, business administration or related field with excellent IT knowledge


  • 3/5years of relevant experience on similar /related position
  • Additional Training:
  • Sales training certificate

Competencies/ Personal attributes

  • Demonstrate commitment to the vision, mission, core values and goals of e tech.
  • Having ability to maintain confidentiality and foster trust and respect.
  • Being self-motivated and highly organized, detail oriented
  • Being flexible and able to work well under pressure
  • Exhibit a desire to support a large number of people and units.
  • Having desire and skill to work with other as a team Technical skills
  • Having knowledge of sales in ICT organization  Understanding customer behavior


  • Fluency in spoken and written English.

Term of Employment: Permanent

What we will offer

  • Attractive salary

  • Exciting work environment

  • Capacity building opportunities

  • Opportunity to work with highly skilled international experts, and be part of a team that provides high-quality services and products.

  • A Great professional career path towards excellence

How to Apply

Please compile all your credentials, experience letter,  crucial documents in one PDF file and make sure to write ” Senior Sales and Marketing Officer” on the subject line at your email, anyone who fails to follow the above directive will not be considered for the position. please apply by using the email:

Please complete the form below to apply for this position

Click or drag a file to this area to upload.
A valid pdf file
Expected Salary in ETB
Rate This Post

Share This Post

Share on facebook
Share on twitter
Share on linkedin
Share on telegram
Share on whatsapp
Share on email