Job Summary/Basic Function
We are looking for a System Head to be responsible and accountable for the smooth running of our computer systems (Ride Healing, E-Commerce, and Call center system).
Duties and Responsibilities
- Manage our E-Taxi, Afro-Merkato and Call center systems.
- Plan, organize, control, and evaluate IT and electronic data operations.
- Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
- Design, develop, implement, and coordinate systems, policies, and procedures.
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time.
- Audit systems and assess their outcomes.
- Preserve assets, information security and control structures.
- Handle annual budget and ensure cost effectiveness.
Requirements and skills
- Proven working experience as an IT head or relevant experience.
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data center management and data governance
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel.
- Ability to use Microsoft Office programs including Excel, Word, Outlook, and PowerPoint in a professional way.
- Excellent organizational and time-management skills
- BS in Computer Science, MIS, or similar field (if any) or other related fields.
- At least, above 3 years of working experience in a Marketing Head or Team lead position in ride healing and/or e-commerce companies.
Term of Employment: Permanent
Number required; one
What we will offer
- Attractive salary
- Exciting work environment
- Capacity building opportunities
- Opportunity to work with highly skilled international experts, and be part of a team that provides high-quality services and products.
- A Great professional career path towards excellence.