Infrastructure & Hardware Engineer (4+ years)

  • 5 mins

Job Title: Infrastructure & Hardware Engineer

Role Summary:

The Infrastructure Engineer is responsible for the end-to-end lifecycle and stability of the organization’s technical environment. Their primary goal is to ensure that computing platforms, servers, and networks are secure, highly available, and high-performing. 

Key Responsibilities 

  1. Hardware Design & Engineering
  • Circuit Development: Designing sophisticated board-level solutions, including analog and digital circuit design.
  • Technical Planning: Managing schematic design,component selection, and PCB (Printed Circuit Board) floor planning. 
  1. End-to-End Product Lifecycle
  • Prototyping & Testing: Hands-on involvement in prototyping, hardware bring-up, debugging, and rigorous verification/validation testing.
  • Manufacturing Transition: Providing technical support during the manufacturing start-up phase to ensure a smooth transition from design to production.
  1. Cross-Functional Collaboration & Innovation
  • Integrated Design: Working closely with mechanical engineers, software teams, and industrial designers to ensure all product components (hardware, software, and casing) work together seamlessly.
  • Market Differentiation: Collaborating with inventors and product managers to develop innovative lighting solutions that stand out against competitors in the market.
  1. Conceptual Research
  • Requirement Analysis: Performing feasibility and conceptual studies based on requirement specifications to define the foundation of new products.
  1. Strategic Consultation and Planning
  • Stakeholder Engagement: Consulting with IT staff, providers, and cross-functional teams to evaluate requirements and recommend infrastructure designs.
  • Cost-Benefit Analysis: Performing technical research and financial analysis (feasibility, cost, and time) for infrastructure upgrades andnew technology initiatives. 
  • Vendor Selection: Driving the evaluation and selection of technology, Intellectual Property (IP), and external vendors.
  1. Design, Development, and R&D
  • System Architecture: Defining hardware project ideas and architectures for technical implementation, specifically for data centers and software design.
  • Product Development: Designing and developing hardware and embedded software, particularly for switchgear electronics and display/touch components.
  • Prototyping: Overseeing the deployment of prototypes in lab environments and developing interfacing software to support internal teams.
  1. Lifecycle and Project Management
  • End-to-End Ownership: Leading productsthrough their entire lifecycle—from road mapping and conceptual design to mass production and service introduction. 
  • Manufacturing and Quality: Collaborating with teams to ensure products meet targets for functionality, manufacturability, safety, and cost.
  • Sourcing:Identifying opportunities to leverage strategic sourcing and common technology initiatives across product lines. 
  1. Technical Support and Problem Resolution
  • Advanced Troubleshooting: Serving as a technical specialist during emergencies to resolve complex network and infrastructure problems.
  • Emergency Availability:Participating in an on-call rotation and remaining available 24/7 for critical system failures. 
  • System Stability: Ensuring all telecommunications and hardware infrastructureremains secure, stable, and efficient to meet business goals. 
  1. Documentation and Process Excellence
  • Technical Standards: Ensuring all work aligns with corporate directives, standards, and industry “best processes.”
  • Knowledge Management: Generating detailed network documentation, lab test results, and resolution reports for future reference.
  • Compliance: Managing engineering documents in electronic vaults andmaintaining rigorous requirements analysis and design reviews. 
  1. Solution Design and Strategic Planning
  • Requirement Gathering: Analyzing business needs to design and propose technical solutions that align with company strategies and best practices.
  • Roadmapping: Developing technology standards and “future state” roadmaps to improve scalability, performance, and capabilities. 
  • Investment & Analysis: Proposingnew technology investments supported by technical analysis, proofs of concept (PoCs), and formal business cases. 
  1. Systems Operations and Lifecycle Management
  • Installation & Stabilization: Installing,maintaining, and stabilizing system hardware and software to ensure peak performance. 
  • Change Management: Planning and implementing infrastructure changes (from request to deployment) for both test and live environments, ensuring they stay on schedule and within budget.
  • Managed File Transfer (MFT): Specifically designing, implementing, andoperating Enterprise managed file transfer environments. 
  1. Monitoring, Maintenance, and Performance
  • Health Checks:Performing routine daily, weekly, and monthly health checks (monitoring CPU, Memory, Disk Space, and Connectivity) for servers, networks, and workstations. 
  • Performance Optimization: Reviewing system and network performance results to develop standards and workflows that ensure consistent technical quality.
  • Asset Compliance: Ensuring all hardware, software, and procedural assets meet quality, industry, and regulatory requirements.
  1. Incident Response and Technical Support
  • Problem Resolution: Serving as a mid-tier escalation point to diagnose and resolve client issues.
  • Global Coordination: Coordinating with external or corporate groups (such as Worldwide Services) to resolve complex internet, DNS, and DHCP issues.
  • Proactive Mitigation: Monitoring event logs and acting proactively to escalate potential issues before they cause downtime.
  1. Standards, Governance, and Mentorship
  • Standardization: Creating and documenting technical procedures and workflows to ensure uniformity across the department.
  • Technical Guidance: Providing training, direction, and peer reviews for colleagues to ensure all architectural work aligns with company goals.
  • Consulting: Serving as a technical advisor to project teams, assessing the impact and interdependencies ofnew solutions. 

Academic Qualification 

  • A minimum of a Bachelor’s degree BSc, from a recognized university in a technical field Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Electronics and Telecommunications Engineering, Computer and Information Security, Computer Security, and/or Network Administration  

Experience 

  • The role requires 4 years of total experience should be in experience with Operating System technologies in Microsoft Windows Server, experience with Account and rights assignment, Extensive knowledge and experience managing server networking (TCP/IP, DHCP, Job Description and Specification Document DNS, firewalls, etc.), Extensive knowledge and experience handling production issues, experience managing systems and applications in a virtualized environment, experience with Microsoft SharePoint Administration and experience creating scripts in a professional environment – a plus 

Number Required :

  • One (1)

What We Offer:

  • Attractive salary.
  • Supportive and dynamic work environment.
  • Continuous learning and capacity-building opportunities.
  • Mentorship from highly skilled QA professionals.
  • A clear professional development path in quality assurance and software testing.

 

 

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